Sefton Support Group (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us, whether online, via email, in person, or through other forms of communication. We are committed to processing your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Data Controller
For the purposes of the GDPR and other applicable data protection laws, the data controller is:
Sefton Support Group
1 Duke Street
Liverpool, L37 4AL
Email: hello@seftonsupportgroup.org
Phone: 01704 879 352
3. What Data We Collect
We may collect the following:
Identity Data: Name, title, date of birth, gender.
Contact Data: Address, email, telephone numbers.
Transaction Data: Details about donations and transactions.
Technical Data: IP address, browser type, time zone, operating system.
Profile Data: Username, password, donation history, feedback.
Usage Data: Information on website usage.
Marketing Data: Preferences in receiving communications.
4. How We Collect Your Data
- Direct Interactions: Forms, emails, phone calls, or event participation.
- Automated Technologies: Cookies, server logs, analytics.
- Third Parties: Social media platforms, analytics providers, service providers.
5. How We Use Your Data
- To process donations and transactions.
- To communicate updates, events, and fundraising activities.
- To improve services and manage our website.
- To comply with legal obligations.
6. Legal Basis for Processing Your Data
- Consent: Where you have provided explicit consent.
- Contractual Necessity: Where processing is necessary to fulfil an agreement.
- Legal Obligation: Where required by law.
- Legitimate Interests: Where processing is necessary for our legitimate interests.
7. Disclosure of Your Data
We may share your data with:
- Regulatory Authorities: If required by law.
- Third Parties: With your consent or where permitted by law.
8. International Transfers
We do not transfer your personal data outside the European Economic Area (EEA). If required, we will ensure GDPR-compliant safeguards are in place.
9. Data Security
We have implemented technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss.
10. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, in line with legal and regulatory requirements.
11. Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Restrict processing of your data.
- Request data portability.
- Object to data processing, including marketing.
- Withdraw consent at any time.
To exercise these rights, contact us at hello@seftonsupportgroup.org.
12. Cookies
Our website uses cookies to enhance user experience. You can manage your cookie preferences in your browser settings.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@seftonsupportgroup.org
Phone: 01704 879 352
14. Review
This policy will be reviewed annually to ensure it remains relevant and effective.
This is the Privacy Policy of Sefton Support Group.
